Terms of Services
Last updated on 03 Mar 2026
Welcome to Movarro UF (“Movarro,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of Movarro’s software, desktop application, website, and related services (collectively, the “Services”). By accessing or using the Services you agree to these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.
Controller. Movarro is the data controller for personal data processed through the Services unless a separate written agreement specifies otherwise. For data protection inquiries or to request our Data Processing Agreement (DPA), contact: info@movarro.com.
1. Eligibility
2. Services Overview
3. User Responsibilities
4. Payments & Subscriptions
5. Intellectual Property
6. AI Output Disclaimer
7. Data Protection & Privacy
8. Termination
9. Service Accountability & Updates
10. Limitation of Liability
11. Indemnification
12. Governing Law
13. Changes to These Terms
14. Contact
1. Eligibility
You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use Movarro. If local law requires a higher minimum age, that age applies. Users aged 13–17 may use Movarro only with verified parental or guardian consent and only where permitted by local law. By registering for or using the Services you represent and warrant that you are legally capable of entering into these Terms.
2. Services Overview
Movarro provides AI-powered real-time assistance during sales calls through a desktop overlay app and dashboard (collectively, the “App”).
The App:
Processes and analyzes audio from your sales calls.
Generates AI-driven recommendations and responses in real time.
Personalizes output based on the information you provide.
Movarro does not:
Record or store call audio beyond temporary AI processing windows (see Privacy Policy).
Guarantee specific sales results or deal outcomes.
Provide financial, legal, or professional advice.
You use Movarro’s AI output at your own discretion and risk.
3. User Responsibilities
a) Consent and Recording: You must obtain any and all consents required by applicable law from call participants before capturing, transmitting, recording, or analyzing audio with the App. Before any audio capture begins, the App presents a click‑to‑accept consent prompt; you must use this feature and retain proof of consent. By using the App you represent and warrant that you have obtained any required consents and that your use complies with applicable law.
b) Prohibited Uses: You must not use the Services to:
Record or process calls without required consent;
Generate content intended to defraud, impersonate, or unlawfully mislead;
Provide regulated professional advice (legal, medical, financial, or investment advice) relying solely on AI outputs;
Create or distribute deepfakes or materially deceptive content;
Engage in unlawful discrimination or harassment; or
Reverse engineer, decompile, tamper with, or attempt to bypass security or licensing measures.
c) Compliance & Cooperation: You will use the Services responsibly and lawfully and cooperate with Movarro for measurement or audits in enterprise/revenue-share agreements. You remain responsible for the content you or your representatives say on calls and for following industry‑specific rules applicable to your business.
4. Payments & Subscriptions
a) Subscriptions and Billing: Subscriptions, free tiers, overage minutes, and add‑ons are described in the App. Payments are processed via third‑party processors (e.g., Stripe). All prices are listed in USD unless otherwise stated and exclude applicable taxes (including VAT). Subscriptions renew automatically until canceled.
b) Free Tier & Usage Limits: Free tier and paid minutes are subject to limits shown in the App. Overage charges apply at published rates.
c) Refunds and Cancellations: Cancellations take effect at the end of the current billing period. Refunds are discretionary and handled case‑by‑case. For billing issues contact support.
d) Tax & Pre‑Incorporation Note: Individuals who receive payments before incorporation are responsible for applicable tax reporting and VAT obligations under local law.
5. Intellectual Property
a) Ownership: Movarro and its licensors own all rights, title, and interest in the Services, platform, software, and trademarks. You retain ownership of the data you upload or provide (e.g., call content, personalization inputs).
b) License to Operate: By using the Services you grant Movarro a limited, worldwide, royalty‑free, non‑exclusive license to process your content to provide the Services (including transient storage and routing to processors).
c) Model Training: By default, Movarro will NOT use your individual call audio, transcripts, or personalization inputs to train our foundational models unless you expressly opt in via the App or a signed contract. If you opt in, you grant Movarro a limited license to use anonymized or aggregated versions of your data to improve the Services. Enterprise customers may negotiate alternative terms, including contractual no‑training assurances or data residency.
6. AI Output Disclaimer
a) Nature of Outputs: The Services produce AI‑generated suggestions that are probabilistic and may be inaccurate, incomplete, or inappropriate for certain contexts. Always evaluate AI outputs before using them in your communications.
b) Regulated Activities and Industry Compliance: Do not rely solely on AI outputs for regulated activities (e.g., legal, medical, financial, investment, or compliance advice). If you operate in regulated industries you must ensure compliance with applicable rules and obtain any required approvals or supervision.
c) No Guarantee: Movarro does not guarantee specific outcomes such as sales conversions, revenue increases, or business benefits.
7. Data Protection & Privacy
Your use of the Services is governed by our Privacy Policy, which explains the categories of data we collect, lawful bases for processing, retention, transfers, and your rights. For enterprise customers we will enter into a Data Processing Agreement (DPA) describing processor roles, security measures, and any agreed‑upon no‑training or data residency terms. Contact info@movarro.com to request a DPA.
8. Termination
a) By Movarro: We may suspend or terminate your account and access to the Services immediately if you breach these Terms, use the Services unlawfully (including failure to obtain required consent), engage in activity that risks the security or privacy of others, or if required by law or a court order.
b) By You: You may terminate your account at any time via account settings; termination does not relieve you of outstanding payment obligations.
c) Effect: Upon termination we may delete or anonymize content in accordance with the Privacy Policy. We may retain limited information for legal or billing purposes as required by law.
9. Service Availability & Updates
Movarro strives for 99% uptime but offers no guarantee of uninterrupted service.
Features may change or be discontinued at any time.
We may push automatic updates to maintain functionality and security.
Enterprise customers may negotiate separate SLA terms in a written agreement.
10. Limitation of Liability
To the maximum extent permitted by law:
Movarro UF and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption arising out of or related to these Terms or your use of the Services.
Our aggregate liability for direct damages will not exceed the amount you paid us in the twelve (12) months preceding the claim.
These limitations do not apply to liability resulting from gross negligence, willful misconduct, or fraud to the extent such limitations are not permitted by applicable law.
The Services are provided “as is” and “as available.”
11. Indemnification
You agree to indemnify, defend, and hold harmless Movarro UF and its officers, directors, employees, and agents from and against any third‑party claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to:
Your failure to obtain required consents for recording or processing calls
Your misuse of the Services or breach of these Terms
Your use of AI outputs that causes regulatory, legal, or contractual violations
Claims that your content or business practices infringe third‑party rights.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Sweden without regard to conflict of law principles. Except where prohibited by applicable law, disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Stockholm District Court (Stockholms tingsrätt). (Optional: if you prefer arbitration for international users, tell me and I will draft an arbitration clause.)
13. Changes to These Terms
We may modify these Terms.
Material changes will be posted in the App and emailed to users where reasonably possible and will take effect thirty (30) days after notice.
For changes required to address legal compliance or security issues, we may post immediate changes.
Continued use of the Services after the effective date constitutes acceptance.
14. Contact
For questions, please contact:
E: info@movarro.com
A: Hantverkargatan 67-69, Stockholm, Sweden